Quality Assurance Program

  • Norcal Cleaning Services will provide two dedicated crews from our employee group. First, a dedicated services team trained to clean both thoroughly and systematically. Second, a dedicated floor crew specially trained to clean, maintain and preserve all types of flooring.
  • We will also provide a Route Supervisor to ensure quality-cleaning standards are accomplished to your complete satisfaction.
  • Norcal Cleaning Services will schedule regular inspections and meetings with our Quality Assurance Inspector to assess cleaning standards and special requests or to discuss anything of relevance to the maintenance needs of your building.
  • We will establish a solid foundation for vital communications between you and our janitorial staff through our Operation Manager.
  • Norcal Cleaning Services will additionally provide monthly evaluation and rating forms enabling you to more conveniently provide comments on our performance.